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Frequently asked questions
Is the app available in English?
Not yet. For now Meet Mochi talks and shows its screens in Spanish, so the steps below use the Spanish names you’ll see in the app.
When can I download Meet Mochi?
It’s coming very soon to the App Store for iPhone and Apple Watch. Mochi Desk, for Mac, is on its way too; we’ll announce it on this website.
How much does it cost?
Right now it’s free, with a daily limit of conversations (today, 20 by voice and 60 in writing). You can see what you’ve used in Ajustes › Conversación (Settings › Conversation).
What account do I sign in with?
Your Apple or Google account. No password to create.
How do I see or delete what Mochi remembers?
In Ajustes › Conversación › Lo que recuerda (Settings › Conversation › What it remembers) you can see each memory, search it and forget it, or delete them all. If you turn off “Memoria” (Memory), Mochi still answers but doesn’t learn anything new.
How do I connect or disconnect a service?
In the Integraciones (Integrations) tab. When you connect, the service itself asks for your permission; to disconnect, open the service and tap “Desconectar” (Disconnect).
Why does it ask before doing something?
Because Mochi never writes, sends, pays or deletes anything in your services without your “yes”. If you don’t answer, it does nothing.
How do I use Mochi on the Apple Watch?
Open Meet Mochi on the watch and raise your wrist to talk to it. Its session comes from your iPhone: no need to sign in again, and signing out on the phone also signs you out on the watch.
Do you use my conversations to train models?
No. We use artificial intelligence providers configured with no data retention, which don’t keep what we send them or use it for training. Your memory and history are stored encrypted. More in our privacy policy (in Spanish).
How do I delete my account?
In Ajustes › Cuenta › Borrar mi cuenta (Settings › Account › Delete my account). All the steps, and what is kept, in Delete your account (in Spanish).
I found a security issue
Email us at security@meetmochi.io. The rules for research are in our security.txt.